little rock SOCIAL MEDIA MARKETING SERVICES

Everybody’s posting on Facebook and Instagram — but as users scroll or swipe past 99% of what’s in their feed, most of that content seems to vanish into thin air. Enter Rock City Digital. Our social media management team creates and curates original, relevant content that’s designed to engage your audience. With strategies that are tailor-made to meet your short- and long-term goals, our geeks are here to help enhance your brand and unlock new revenue streams for your business from Instagram, Facebook, Linkedin, and more.

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Digital Marketing Agency Owner Kait Hill
Digital Marketing Coordinator Kait Hill
Web Designer Daniel Grayling
Digital Marketing Account Manager Nikki Roark
Senior Social Media Manager Josh Nguyen
Little Rock Social Media Team

Rock City Digital’s Brand of Social Media Management

Rock City Digital’s social media management services focus on maintaining your company’s presence on digital platforms such as Facebook and Instagram, driving engagement with your target audience, and elevating your brand with a unique strategy that balances consistency with creativity. Our team will develop and implement a comprehensive social media strategy for your brand, with an emphasis on original content creation and data-driven decision making.

Testimonials

★ ★ ★ ★ ★

RCD is leaps and bounds above any other digital media company in this area. Besides their amazing skills, you absolutely cannot beat the service you receive when working with this team. I love recommending them for everything from social media management to website design. They’re the BEST!

Billie Jean, ProLand Title

★ ★ ★ ★ ★

Rock City Digital shot video for a virtual meeting and they could not have turned out better. We were praised by our customers, shareholders, and higher ups for their quality and content. RCD was great to work with from start to finish, and I have no doubt they will be our first call for any similar projects in the future. Whether you have worked with 100 different agencies or none, RCD will walk you through their excellent process and make sure you get your moneys worth!

Nick, APW 

★ ★ ★ ★ ★

Our company needed a fresh look for our online presence.  From the very first interaction with the team at Rock City Digital, we knew we were in good hands.  They were full of great ideas, responsive and gave us exactly the kind of content we wanted.  We would highly recommend the whole team at Rock City Digital!

Jason, Redstone

★ ★ ★ ★ ★

Running a travel business during a pandemic is hard enough, but finding the right people to trust to support those efforts is even harder. Rock City Digital absolutely deserves and earned our trust through their responsive and knowledgable team, fantastic support and undeniable results. Rahel is a pleasure to work with, and is more than generous with her time. Naomi and the other social media geeks answered all our questions and have done an outstanding job with our Facebook. We have been so impressed that we are now adding additional services and look forward to our future working with RCD

Michael, Friends Tours and Travel

Our social media Process

1. Kick-off Call

It starts with a kick-off call. Like businesses, our kick-off calls come in all shapes and sizes. It’s a must for our geeks to understand your goals to effectively develop a strong social media plan. During our meeting, we’ll learn about you, your business, your businesses online personality and talk about the goals with your social media campaign. 

What to Expect

  • Learn: Your Project Manager will ask a lot of questions and dig into exactly what makes your business stand out from competitors.
  • Gather: Then, we’ll access the relevant social media pages, gather any needed logins, and ensure your social media team is set up to start right away.
  • Forecast: Finally, your Project Manager will discuss your launch timeline and schedule your first content shoot so we can officially get to work.

2. Expert strategy development

During the first month, our social media geeks dig into your strategy. From your competitive social media audit to researching industry trends, these first steps make sure that we craft a plan that will resonate with your audience online. Then, we will craft a shot list for your content shoot and work on defining your tone of voice that matches your brands identity.

What to Expect

  • Meet: After this first month, you’ll receive 30 days worth of content for approval to make sure that the direction that we are heading is one that you agree with before we launch.
  • Action: After you approve our strategy, we prepare to launch!

3. Data-driven results

Social media is a game of constant adaptation, and we’re equipped to play the long game. With access to regular, detailed reporting delivered to you monthly, you’ll never have to guess what’s happening with your social media efforts or how we’re adjusting to keep your business competitive and showing up at the forefront of your market. Whether it’s making the staff in your office shine online, following a new trend, or engaging with your online community, our experts understand your industry. 

What to Expect

  • Transparent Reporting: You’ll receive an automated report each month directly in your inbox on the first of every month showing your key performance indicators.
  • Understanding the Numbers: Then, your Production Geek and Copywriting Geek will analyze that data and deliver an in-depth review that details the how your online presence is growing each month.
  • Action That’s Adaptable: Driven by data, your team takes action on what’s working, identifies areas of opportunity, and adapts as social media platforms continue to change so your social media game is always on the up, year over year.

Frequently Asked Questions

How does Social Media Management work?

Social media management is the process of managing your online presence on social media platforms like Facebook, Instagram, and Linkedin by creating, publishing, and analyzing published content. In addition, social media management includes engaging and interacting with social media users.

As a Social Media Manager, are you posting for me?

Yes!

What platforms do you manage?

Facebook, Instagram and Linkedin.

If people ask questions, do you go in and answer them?

We answer simple questions, but if there are any complex questions, we will get in touch with you before crafting a response.

Do you respond to comments?

Yes, we respond to comments in the social platforms.

How often will you post on social media?

This depends on the marketing package.

SOCIAL MANAGEMENT

$2,000/Month for 1 channel

N
Full social media strategy plan
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Original, creative concepts
N
An entire creative team behind your brand
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Original, on-site video content
N
Monthly performance reports
N
Month-to-Month

ADDITIONAL NETWORKS

+$500/Network a Month

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Everything included in social management
N
Eligible social networks are Facebook, Instagram, LinkedIn, Pinterest, or Twitter
N
Complete different digital strategy for each social network
N

Full performance reports included

Instagram Social Media Comments Hoggs Meat Market

Ongoing Strategy

Ongoing social media strategy ( not JUST posting). We don’t focus on just posting whatever photos on whatever days for whatever purpose. We put strategy into everything we do. We look at the analytics and engagement and we actually make sure what we are doing is ACTUALLY working. If things need to be tweaked, we tweak it. We always strive to beat the performance of the previous quarter.
Fresh Content. Every single month, we are on location to capture fresh content. We never grab content from stock sites or a Google image search. All of our social media geeks are skilled in photography and videography and we come out to you to get that content. Our goal is to get 95% original content.

Educational Resources

Where can I market my business on social media?

Rock City Digital’s social media management team has experience creating and implementing marketing campaigns on:

  • Facebook
  • Instagram
  • LinkedIn

We focus on these platforms because of their popularity with consumers and the consistent value they deliver for our clients — but as digital natives, we’ve got our eye on the latest trends, like TikTok. The Rock City Digital geeks will research your industry, target audience, and objectives to identify the best social channels for your strategy. We wouldn’t go all in on a Facebook campaign to reach Gen Z, just like we wouldn’t try to connect with retirees on LinkedIn. We’ll design strategies that help your business meet your base, wherever they are.

Drive results with social media marketing services

If you’re here — researching marketing agencies and social media management — then you already know social media is essential to the success of any modern business. Working with our team of professional social media managers means gaining years of industry expertise and a cutting-edge marketing toolkit, all while freeing up your in-house resources, saving you time and driving up ROI.

Why partner with a social media management agency?

Nearly 75% of consumers today rely on social media to help them make a purchase decision. At that rate, seeking out the professional services of a proven social media management team is not a question of “Can we afford to?” Social media platforms like Instagram, Facebook, Twitter, and Pinterest are key points of contact within the business-to-business (B2B) and business-to-consumer (B2C) markets, so the reality is you can’t afford not to leave this to the experts. Work with Rock City Digital, and watch as we turn brand awareness into sales. Check out our packages and pricing below:

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You Can Find Rock City Digital in These Cities

Find RCD In Conway

1125 W Oak Street
Suite 206
Conway, AR 72032

Find RCD In Little Rock

417 Main Street
Little Rock, AR 72201

Cities We Serve

Little Rock

Fayetteville

Fort Smith

Bentonville

Springdale

Kansas City

Conway

Hot Springs

Memphis

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Find RCD In Little Rock

417 Main Street
Little Rock, AR 72201

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Our Hours

Monday-Friday:
8:00am - 5:00pm

Review us

★ ★ ★ ★ ★
5.0 (54 Google Reviews)